FAQ

Find your questions and answers

Chiasso is like a magic genie for furniture - you pick what you want, we deliver and assemble it for you, and you get to enjoy it for as long as you want. When you're ready to change things up, we'll come back and make the switch.

A rental term is like a trial period for your furniture. You can rent for as long as you want, and when you're ready for something new, just let us know!

Because we're the buzzing bees of modern furniture rental! With our affordable and stylish pieces, free delivery and assembly, and flexible rental options, you'll be buzzing with excitement to transform your space.

We're currently spreading our wings to NJ, the 5 boroughs of NY, Westchester, and Philadelphia. Don't worry, we're working hard to expand our delivery range so we can reach more buzzing bees like you!

Absolutely! We love working with professionals who want to create stunning spaces for their clients. Just buzz us an email or give us a call and we'll be happy to help.

That depends on your buzzing lifestyle! Whether you want to rent for a short period or long term, swap out your furniture regularly, or keep the pieces you love forever, we've got a plan to suit your needs. Just buzz us and we'll help you find the perfect plan.

Yep, the longer you rent, the lower your monthly price. It's like buying in bulk, but for furniture!

Yes, our minimum monthly order is $69. But trust us, you'll want more than that once you see all the cool stuff we have.

No way! We don't believe in charging you just for the privilege of renting furniture.

It's just a soft credit check, so it won't hurt your credit score. We just need to make sure you're a responsible adult who can pay their bills.

First, we'll do a happy dance that you chose us. Then, we'll run a quick credit check, send you the lease to sign, schedule delivery, and get ready to transform your space!

No, but you can buy it if you want. Or, you can return it and try something new. It's totally up to you!

No problemo, but there might be a small fee involved. We'll work with you to make sure it's as painless as possible.

We have a mix of both, but everything has to pass our rigorous inspection before we'll rent it out again. We don't mess around with shoddy furniture!

You betcha! We'll handle all the heavy lifting and assembly for you. Just sit back and relax.

We get it, accidents happen. We'll assess the damage on a case-by-case basis and work with you to come up with a solution.

We'll do our best to get your furniture to you as soon as possible - usually within 5-7 business days of signing the lease.

If you're not totally in love with your rental item, just let us know within 3 days of delivery and we'll set up a swap or return. Easy peasy.

Nope, we've got you covered! We'll handle all the delivery and pick-up logistics for you. The only time there's a fee is if you need us to pick up an item without delivering a new one. And even then, it's just a small fee to cover cleaning and refurbishing costs.

It's as easy as pie. You pay your first month's rent when you check out, and then we'll automatically charge your card each month after that. No need to worry about remembering to pay your bills - we've got your back.

No need to bee worried, we welcome all kinds of pets! We know they're part of the family and we want them to enjoy our furniture just as much as you do. Just bee sure to clean up any honey spills or paw prints, and we'll bee happy as a bee.